HomeDelete your Frotza account
You can request deletion of your Frotza customer account and associated personal data from the mobile app or by contacting Frotza support from your registered email or phone number.
From the mobile app
Open Frotza, go to Profile, then tap Request account deletion. A support ticket will be created for verification and processing.
From the website/email
Email frotzaindia@gmail.com from your registered email with subject "Frotza account deletion request" and include your registered phone number.
What happens after request
- We verify that the request belongs to the account owner.
- We aim to process verified deletion requests within 7 working days.
- Customer profile, saved addresses and account-linked personal data are deleted or anonymised where possible.
- Order, tax, fraud-prevention, dispute, safety, regulatory or legal records may be retained only as long as required by law or legitimate business obligations.
Need help?
Use your registered contact details so support can verify the request.